Your Privacy Is Our Priority
This policy explains in detail how your personal information is collected, stored, and kept secure on the kd88 platform.
Table of Contents
1. Introduction
kd88 is a safe and reliable online gaming platform operated for users in Bangladesh. We believe you should have full control over your personal information.
This privacy policy explains what information we collect when you use the kd88 platform, how we use that information, who we share it with, and what steps we take to keep your information secure.
This policy applies to our website kd88.mom and all related services. If you continue to use our platform, it will be assumed that you have read and accepted the terms of this policy. We may update this policy from time to time; any changes will be published on this page.
2. Types of Information Collected
Personally Identifiable Information
When you register an account, we may collect the following information:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Residential address
- National ID card or passport details (if identity verification is required)
Financial Information
We collect the following information to process transactions:
- Payment method details (bKash, Nagad, Rocket numbers)
- Bank account information (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
All payment information is stored in encrypted form and is never shared with third parties.
Usage and Activity Information
Information automatically collected while using the platform:
- Login and logout times
- Game history and preferences
- Device type and operating system
- Browser type and version
- IP address
- Session duration and activity type
Communication Information
Information collected when you contact our support team:
- Live chat conversation records
- Email content and attachments
- Support ticket details
- Complaints and feedback
This information is retained for service improvement and dispute resolution.
3. How Information Is Collected
kd88 collects your information in the following ways:
- Information you provide directly: Information you supply when creating an account, logging in, filling out forms, and contacting support.
- Automatic collection: Information about your platform usage is automatically collected through cookies, web beacons, and other tracking technologies.
- From third parties: Transaction verification information from payment providers (bKash, Nagad, Rocket, banks) and information required for identity verification.
- Identity verification services: Where necessary for security and fraud prevention, information may be obtained from legitimate third-party verification services.
We only collect information that is necessary to provide the service. Collecting unnecessary information goes against our policy.
4. Purpose of Using Information
Collected information is used for the following legitimate purposes:
To create accounts, verify logins, and confirm your identity.
To complete deposits, withdrawals, and bonus payments smoothly.
To ensure account security and detect suspicious activity.
To resolve your issues and continuously improve service quality.
To provide a gaming experience and recommendations tailored to your preferences.
To inform you about important updates, transaction confirmations, and relevant offers.
We do not sell your information to any marketing organization, and we do not use it for any purpose beyond those listed above.
5. Data Storage and Security
kd88 applies industry-standard security measures to ensure the safety of your information. The key features of our security framework are described below:
- SSL/TLS Encryption: All information transmitted to our website is protected through SSL encryption technology, so no third party can read it.
- Data Encryption: Stored sensitive information, particularly financial and identity-related data, is protected with strong encryption.
- Access Control: Access to your information is restricted to authorized staff only, and a log is kept of every access.
- Regular Security Reviews: Our systems undergo regular security assessments and penetration testing.
- Secure Data Centers: Information is stored on secure servers with both physical and digital security measures in place.
- Two-Factor Verification: A second level of verification is required to make sensitive changes to your account.
However, complete security cannot be guaranteed when transmitting information over the internet. Please stay cautious on your end as well — keep your password private and avoid logging in from unfamiliar devices.
6. Sharing Information with Third Parties
kd88 never sells your personal information. However, specific information may be shared in the following limited circumstances to operate the service:
- Payment Providers: Necessary transaction information is shared with bKash, Nagad, Rocket, and banks to complete deposits and withdrawals. These third parties are bound by their own privacy policies.
- Identity Verification Services: Limited information may be shared with trusted verification services for age and identity verification.
- Technology Service Providers: Specific information may be required for hosting, analytics, and other technical services needed to operate the platform.
- Legal Obligations: We are legally required to provide information upon a court order or a lawful request from a competent authority.
- Fraud Prevention: If serious fraud or criminal activity is detected, relevant information may be provided to the appropriate authorities.
We do not share your personal information with third parties under any circumstances beyond those stated above.
7. Cookie Policy
Cookies are small text files that your browser receives from our website and stores on your device. kd88 uses several types of cookies.
- Essential Cookies: These cookies are necessary for the basic functionality of the website — maintaining login sessions, ensuring security, and remembering your preferences. The site will not work properly without these cookies.
- Functional Cookies: These cookies are used to remember language preferences, display settings, and other personal preferences.
- Analytics Cookies: These cookies help us understand how users are using the site and improve service quality.
- Security Cookies: These cookies are used to prevent fraudulent activity and unauthorized access.
You can control or disable cookies from your browser settings. However, please note that disabling essential cookies may affect some functionality of the platform.
8. Protection of Minors
kd88 is strictly committed to protecting minors. Our platform is operated for users aged 21 and above only, and age is verified at the time of registration.
If we find evidence that a minor has created an account, that account will be closed immediately and all collected information will be deleted.
If you become aware that a minor is using our platform, please let us know at [email protected].
9. User Rights
You have the following rights regarding your personal information:
- Right to Access: You have the right to request to see what information we hold about you.
- Right to Rectification: If there is any error in the information stored about you, you have the right to request a correction.
- Right to Erasure: In certain circumstances, you have the right to request that your information be deleted. However, some information may be required to be retained for a specific period due to legal obligations.
- Right to Restrict Processing: In certain circumstances, you have the right to request that the processing of your information be restricted.
- Right to Opt Out of Marketing Communications: You have the right to instruct us not to use your information for marketing purposes.
- Right to Data Portability: You have the right to receive your information in a structured and readable format.
To exercise any of these rights, contact us at [email protected]. We will process your request as quickly as possible.
10. Data Retention Period
kd88 retains your data only for as long as it is necessary. The key principles of the retention period are:
- Active accounts: All account-related data is retained for as long as the account remains active.
- Financial transaction records: Financial transaction data must be kept for a specified period due to legal and regulatory obligations.
- Closed accounts: Even after an account is closed, certain data may be retained for a specified period for legal requirements and potential dispute resolution.
- Unnecessary data: Once the purpose has been fulfilled, data is deleted or anonymised as soon as possible.
For specific information about data retention periods, please contact [email protected].
11. Policy Changes
kd88 reserves the right to update this privacy policy from time to time. Changes to this policy may occur due to technological developments, the addition of new services, or legal requirements.
- Change notification: If there are significant changes, we will inform you via email or through a notification on the platform.
- Update date: The date of the most recent update will always be shown at the top of this page.
- Continued use: If you continue to use the platform after the updated policy has been published, it will be considered that you have accepted the new policy.
We recommend that you review this policy regularly so that you are always aware of our practices regarding your data.
12. Contact
If you have any questions or concerns about your personal data, this policy, or your rights, our support team is ready to help. Email: [email protected] — Live chat and email support available 24 hours a day, 7 days a week.